Privacy Policy
Effective Date: September 19, 2024
At Lux Co-Living, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.luxcoliving.com or engage with our services, including SMS communications. Please read this policy carefully to understand our practices regarding your personal data.
- Information We Collect
We may collect personal information in the following ways:
- Information You Provide: When you create an account, submit inquiries, or engage in any form of communication with us, you provide us with personal information such as your name, email address, phone number, and any other details you choose to share.
- Automatically Collected Information: We may collect certain information automatically when you visit our website, including your IP address, browser type, and browsing behavior.
- SMS Data: If you opt-in to receive SMS notifications, we will collect your phone number and track message interactions to provide you with relevant updates and service notifications.
- How We Use Your Information
We use the information collected for purposes including but not limited to:
- Providing, managing, and improving our services and offerings.
- Sending important account-related notifications, such as rent reminders, maintenance updates, or community event announcements.
- Responding to your inquiries and providing customer support.
- Informing you about promotions, offers, and events related to our co-living services (with your consent).
- SMS Privacy Policy
At Lux Co-Living, we respect your privacy and are committed to protecting your personal information, especially with regard to SMS communications.
- SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances.
- We will not disclose, share, or sell your phone number or any other SMS-related information to third parties.
- Your phone number will only be used to send you transactional, customer care, or marketing messages as outlined in your opt-in preferences.
- You can opt out of receiving SMS messages at any time by replying STOP to any message or by contacting us directly through our website or customer service.
- Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:
- Service Providers: We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep your information confidential.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Data Security
We implement a variety of security measures to maintain the safety of your personal information. Despite these measures, no security system is completely secure, and we cannot guarantee the absolute security of your data.
- Your Rights
You have the right to:
- Access, update, or delete your personal information by contacting us.
- Opt out of SMS communications at any time by replying STOP to any message.
- Manage your communication preferences by visiting [Your Website URL].
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. Any changes will be posted on this page with an updated “Effective Date.”
- Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
- Phone: 800-399-4530
- Email: help@luxcoliving.com
- Website: www.luxcoliving.com
